Digital Account Manager - 12 month FTC - London

£40,000 - £45,000 - Client Services
Ref: 526 Date Posted: Thursday 12 May 2022
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Digital Account Manager (initial 12 month contract) | West London | £40,000 - £45,000

We are looking for an experienced Digital Account Manager (12 month contract) to help steer our client’s digital loyalty communications, out of store and digital asset requirements for UK and Europe. 

About the Account Manager role:

  • Operate within the framework of our contract.
  • Day to day management of marketing briefs including the design, artwork, print, fulfilment and distribution of each campaign.
  • Ensure briefs are created and delivered to our production teams, clearly, on time and with commercial clarity.
  • Manage and track campaign CPAs and KPIs, while managing any risks with your line manager and the customer appropriately.
  • Identify requirements and solutions to provide legendary customer service.
  • Deliver exceptional personal and team service, from attending production meetings to system/process enhancements.
  • Check all POs are raised by the client and provided to head office for timely billing.
  • Use management information systems to facilitate daily workflow.

About the Digital Account Manager…

We are looking for an accomplished Digital Account Manager who has experience and who knows how to deliver creative and inspiring consumer-focused communications from brief through to distribution. You will need an appetite to discover and use all the latest digital tools and strategies, to support our client’s growth. As such the role will be very hands on, requiring you to create and manage different elements of our client's digital strategy across multiple markets.

The successful candidate will have creative licence to produce and brief their content requirements in line with our client’s needs. While either working with the on-site studio or with our design teams, this role requires a creative and disciplined individual, with the ability to manage multiple projects simultaneously.  Additionally, copywriting experience would be advantageous.

  • A highly motivated, adaptable and proactive individual that will bring drive and enthusiasm.
  • Great at relationship building and communicating with people at all levels.
  • Process orientated, highly organised and able to multi-task.
  • Confident and presents themselves professional at all times.
  • Calm under pressure and has a pro-active work attitude.
  • Able to understand, recognise and deliver on time, meeting our client’s deadlines.
  • A problem-solver and strategic thinker.

This is an urgent position so please send over your details ASAP!