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Account Manager - Print Management - Derbyshire - Derbyshire

c.£30,000 - Client Services
Ref: 230 Date Posted: Tuesday 13 Feb 2018
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This Account Manager role is very client focused so you'll be involved in the ongoing development of relationships as well as sourcing and negotiating with suppliers and ensuring all jobs are delivered accurately and on time.

Main Duties and Responsibilities

  • Provide a proactive service to clients and liaise with suppliers to ensure products are delivered on time, to agreed prices and to an acceptable standard.
  • Discuss printing requirements with clients, advise appropriate print methods, obtain costings, prepare quotes and place job with most appropriate supplier.
  • Project manage the complete end to end production process, keeping client and Client Services Director informed of progress.
  • Log all stages of jobs on relevant electronic and paperwork systems and keep accurate and up to date records.
  • Produce timely and accurate detailed management information reports.
  • Implement new client accounts to ensure service standards are mutually agreed upon and will be consistently met.
  • Developing, and improving on, operational procedures for existing client accounts in a proactive manner.
  • Manage projects and developments within the business to support the relationship with the client and ensure the correct level of client focus is achieved.
  • Undertake other designated projects and appropriate duties as identified by your line manager
  • Identify, appraise and investigate sales opportunities during liaisons with existing clients,

Review cost base for each client account and identify cost reduction analysis on customers and suppliers to increase profitability (to include time analysis)